Privacy Policy

Effective Date: January 1st, 2026

The Short Version

We have no interest in collecting, selling, or monetizing your personal data. We build AI communication and search technologies, not surveillance systems. Your data belongs to you.

1. Who We Are

NeuraLex Inc. ("NeuraLex", "we", "us", or "our") operates the neuralex.ca website and related services. We develop HDC-based technologies, products, and related infrastructure.

2. Our Philosophy on Data

We operate on a principle of data minimalism. We collect only what is strictly necessary to provide our services, and nothing more. We do not:

  • Sell your personal information to third parties
  • Use your data for advertising or marketing profiling
  • Track your behavior across other websites
  • Build profiles about you for commercial purposes
  • Share your information with data brokers

3. Information We Collect

3.1 Information You Provide

When you create an account or contact us, we may collect:

  • Account Information: Email address and name for authentication purposes
  • Contact Information: Information you provide when you reach out to us
  • Service Data: Data you input into our platform to use our services

3.2 Automatically Collected Information

Our servers may automatically log:

  • Technical Data: IP address, browser type, and device information for security and debugging purposes
  • Usage Data: Basic access logs to maintain service reliability

This information is retained only as long as necessary for operational purposes and is not used for tracking or profiling.

4. How We Use Your Information

We use collected information solely to:

  • Provide and maintain our services
  • Authenticate your access to your account
  • Respond to your inquiries and support requests
  • Ensure the security and integrity of our systems
  • Comply with legal obligations

5. Third-Party Services

We use the following third-party services:

  • Microsoft Entra ID: For secure authentication (subject to Microsoft's Privacy Policy)
  • Google Identity Platform: For secure authentication and reCAPTCHA protection (subject to Google's Privacy Policy)
  • Stripe: For payment processing (subject to Stripe's Privacy Policy)

We carefully select partners who share our commitment to privacy and data protection.

6. Data Retention

We retain your personal information only for as long as necessary to provide our services or as required by law. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal purposes.

7. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Receive your data in a portable format
  • Objection: Object to certain processing of your data

To exercise any of these rights, please contact us via the contact form on our website.

8. Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication mechanisms, and regular security audits. However, no method of transmission over the Internet is 100% secure.

9. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. International Transfers

Your information may be processed in Canada and other countries where our service providers operate. We ensure appropriate safeguards are in place for any international transfers of personal data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: